Career Detail

Farm Advisory / Support

Support growers and partners by helping them understand recommendations, next steps, and service workflows.

TeamCustomer Support
TypeFull-time
ModeRemote
LocationRemote, India
Compensation₹450,000 / year
Posted4h ago

Role Overview

You will act as a bridge between FarmFix systems and the people using them. This role is ideal for someone who can explain clearly, solve practical issues, and help users move from confusion to action.

What You'll Do

  • Guide growers and partners through recommendations and service questions
  • Support issue resolution across product, operations, and field coordination
  • Capture recurring questions and help improve support quality
  • Communicate clearly with non-technical users in practical language

What We're Looking For

  • Strong communication skills and customer support mindset
  • Ability to simplify technical or agronomy-related information clearly
  • Comfort working across operations, product, and advisory workflows
  • Patience, ownership, and strong follow-through

Why This Role Matters

  • Remote role with meaningful user impact
  • Opportunity to grow into advisory, operations, or product-support functions
  • Work that improves trust and usability for real FarmFix customers